Privacy Policy
Last updated: November 2, 2025
Syft ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our products, services, and website (collectively, the “Services”).
1. Information We Collect
We collect the following types of information when you use Syft:
1.1 Information You Provide
Account information: such as your name, email address, and login credentials when you create an account.
Messages and content: messages you send, receive, or generate within Syft’s messaging platform.
User feedback or support inquiries: information you share with us when contacting support or providing feedback.
Optional information: such as profile photos, integrations, or preferences, if you choose to provide them.
1.2 Information Automatically Collected
Usage data: including log files, timestamps, feature usage, and interactions with the Services.
Device and technical information: such as IP address, browser type, operating system, and device identifiers.
Cookies and tracking technologies: as described in our Cookie Policy.
2. How We Use Your Information
We use your data to:
Provide, operate, and maintain the Syft platform
Enable messaging and AI-powered agent functionality
Improve and personalize the user experience
Communicate with you about updates, new features, and service information
Detect, prevent, and respond to security issues or abuse
Comply with legal obligations
3. Messaging Data & Encryption
Syft uses TLS encryption to secure data transmitted across the platform.
Messages are encrypted at rest using industry-standard encryption, and securely decrypted within Syft’s systems only when required to enable features such as AI agent responses or message history retrieval.
Third-party providers do not have access to decrypted message data.
We prioritize user privacy and are actively exploring end-to-end encryption (E2EE) for future releases.
4. Sharing of Information
We do not sell your personal data.
We may share limited information only as necessary with:
Service providers that help us operate and maintain Syft (e.g. hosting, analytics, support)
Legal authorities if required by law, subpoena, or other lawful process
Business transfers, such as mergers or acquisitions, where privacy protections will continue to apply
All third-party providers are bound by strict confidentiality and security obligations.
5. Data Retention
We retain your personal information only as long as necessary for legitimate business purposes or as required by law. You may request deletion of your account or data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent where applicable
Lodge a complaint with a data protection authority
To exercise these rights, contact us at privacy@syft.tech.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure storage, and access controls.
However, no internet-based service can guarantee absolute security.
8. International Data Transfers
As Syft operates globally, your information may be transferred to and processed in other countries where privacy laws may differ. We ensure appropriate safeguards are in place to protect your data.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@syft.tech
